Business Development Manager
TOTNES (DEVON) AREA
Reporting to the Regional Commercial Manager, the Commercial Internal Sales Negotiator is a key member of the regional Commercial sales team, working in a fast-paced environment with responsibility for driving sales to customers in the commercial, industrial and agricultural sectors.
From an office base, manage and develop individual commercial accounts, and obtain new business in line with the strategy of the business.
Responsible for improvement of customer revenue, volume and gross margin through the application of Company business tools and guidelines, in line with individual, depot and region budgets.
Take inbound calls from existing and prospective customers.
Make proactive, outbound calls to develop sales to existing and new customers.
Process customer orders, deal with queries, and always exhibit the highest standards of customer service.
Responsible for the development and management of a robust and realistic new business pipeline.
Upsell company products and services to increase revenue, including Lubricants/Tanks/Fuelcards,etc.
Provide timely designated reports and information as required.
Learn all company systems and processes.
Work collaboratively with colleagues throughout the business.
Embrace a health and safety focused culture.
PERSON SPECIFICATION (BACKGROUND AND SKILLS):
Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management.
A passion to build a career in sales and strong customer service skills and experience are required.
Telephone sales or telephone-based customer services experience is desirable.
Excellent customer service skills are essential
Strong written and oral communication skills are essential.
Strong interpersonal skills and stakeholder management skills are essential
Strong attention to detail is essential
Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential
Strong data entry skills and high levels of accuracy are essential
To apply, send your CV to firstname.lastname@example.org
Salary: From £25k per £30K DOE
Harbron People is a family run recruitment agency based in the South West of England with over 25 years experience.
Call 01626 241333 now.
Look forward to hearing from you!